Your Privacy Choices

Welcome to Diamant! This Privacy Policy is designed to help you understand how we collect, use, and safeguard the personal information you provide to us on our website. By accessing or using our website, you consent to the practices described in this policy.

Information We Collect
We may collect the following types of personal information from you:

Name
Phone number
Email address
Shipping address
Billing address
Payment details (processed via Shopify Payments)

This information is collected when you make a purchase, sign up for our mailing list, or otherwise interact with our site.

How We Use Your Information
We use your personal information to:

Fulfill and manage orders placed through our website
Provide you with updates, newsletters, and promotional content
Personalize and improve your experience
Communicate with you about your order or inquiries
Support advertising and remarketing efforts

We may repurpose information (such as purchase history or browsing behavior) to help tailor future advertising or promotions through digital channels.

Third-Party Services

We use Shopify as our e-commerce platform and Shopify Payments to process transactions securely. These providers have access to the information necessary to perform their roles but are not permitted to use it for unrelated purposes.

Please note that third-party services (such as Shopify, Shopify Payments, or marketing tools we may use) have their own privacy policies, and we encourage you to review them.

Data Sharing and Selling
We do not sell your personal data to third parties. Any sharing of information is strictly limited to service providers that help us operate our business (e.g., payment processing, email communication, and order fulfillment).

Data Security
We take the security of your personal information seriously. We use industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, or loss. Access is limited to personnel who require it to perform their roles.

Your Rights
You have the right to access, correct, update, or delete your personal information. To make any changes or submit a request, please contact us using the information below.

Cookies and Tracking
Our website uses cookies and similar tracking technologies to improve user experience and support advertising. These may collect information such as your IP address, browser type, time spent on pages, and other analytical data. You can control or disable cookies through your browser settings.

Children’s Privacy
Our website is not intended for children under 13. We do not knowingly collect personal information from children. If you believe we have received data from a child without appropriate consent, please contact us.

Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. Any updates will be posted on this page with a revised “Effective Date.”

Contact Us

If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact us:

Email: info@diamantskiing.com

Mailing Address: 144 E 24th St, Apt 8A, New York, NY 10010

Terms and Conditions
Effective Date: July 1, 2025

Welcome to Diamant Skiing! These Terms and Conditions ("Terms") outline the rules and regulations for the use of our website and services. By accessing or using our website, you agree to comply with these Terms. If you do not agree with any part of these Terms, please refrain from using our website.

1. Use of Content

All content and materials on our website — including but not limited to text, images, graphics, videos, logos, product descriptions, and site design — are the intellectual property of Diamant Skiing or its licensors. You may not reproduce, distribute, modify, publish, or create derivative works from any part of our content without prior written consent.

2. User Conduct

You agree to use our website only for lawful purposes and in a manner that does not infringe upon the rights of others or restrict or inhibit anyone else's use of the website. Prohibited conduct includes:

Uploading malicious code or attempting to interfere with site functionality
Attempting to gain unauthorized access to our systems or user accounts
Using the website for any fraudulent, abusive, or illegal activity

3. Orders and Payments

We sell physical goods through our website, hosted on Shopify. All payments are securely processed via Shopify Payments. By placing an order, you agree to provide accurate, current, and complete information and authorize us to charge your selected payment method for the total amount of your purchase.

We reserve the right to cancel or refuse any order at our sole discretion.

4. Terms of Sale (Returns & Refunds)

We want you to be fully satisfied with your purchase. Our return policy is as follows:

Return Window: Items may be returned within [insert return window, e.g. 30 days] of delivery.
Condition: Products must be unused, in original condition, and include all original tags and packaging.
Return Process: To initiate a return, please contact us at info@diamantskiing.com with your order number and reason for return.
Refunds: Once approved and received, we will process a refund to your original payment method or issue store credit, depending on your preference.
Exclusions: Final sale or discounted items may not be eligible for return unless otherwise stated.
Shipping: Return shipping costs are the responsibility of the customer unless the item arrived damaged or incorrect.

Diamant Skiing reserves the right to reject returns that do not meet the above conditions.

5. Privacy

We collect and use personal information in accordance with our Privacy Policy, which explains what information we collect, how we use it (including for advertising purposes), and how we protect it. By using our website, you consent to our data practices as outlined there.

6. Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by Diamant Skiing. We are not responsible for the content, policies, or practices of any third-party sites. Use of those sites is at your own risk and subject to their terms.

7. Disclaimer of Warranties

Our website, services, and content are provided “as is” and “as available” without warranties of any kind. We make no guarantees regarding the accuracy, completeness, or reliability of any content or functionality, and disclaim all implied warranties to the fullest extent permitted by law.

8. Limitation of Liability

To the maximum extent allowed by law, Diamant Skiing shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from your use of (or inability to use) our website, services, or products — even if we were advised of the possibility of such damages.

9. Indemnification

You agree to indemnify, defend, and hold harmless Diamant Skiing, its affiliates, directors, officers, employees, and agents from any claims, liabilities, losses, damages, and expenses (including legal fees) arising from your use of the website, your breach of these Terms, or your violation of any law or third-party rights.

10. Termination

We reserve the right to suspend or terminate your access to our website at any time and without notice, if we believe you have violated these Terms or engaged in inappropriate or unlawful activity.

11. Changes to These Terms

We may revise or update these Terms from time to time. Any changes will be effective immediately upon posting to the website. Your continued use of the website after changes are made constitutes your acceptance of those changes. We encourage you to review this page periodically.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of New York, without regard to conflict of law principles. Any disputes arising from these Terms shall be resolved exclusively in the state or federal courts located in New York County, New York.

13. Contact Us

If you have any questions, feedback, or concerns regarding these Terms, please reach out to us at:

Email: info@diamantgear.com